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How to handle a presentation heckler?

Posted on April 24th, 2012

How do you handle the really smart guy in the back of the room that loves to make sales people look stupid? The best technique I’ve seen is to warmly encourage his questions. Since you likely can’t answer all of them, write down the questions and tell him that you’ll get with him after the presentation to either discuss in more detail or get back to him with the answers.

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