With our current situation of managing expectations around lead time, price increases, and other things out of our control, many of our upset customers are receiving text messages letting them know that their construction plans may be getting delayed by four months. 

The Salesperson’s Best Tool: The Telephone?!? 

In today’s world of continuous issues, disappointed customers, and a population that is tired of looking at their monitors or screens, the greatest salespeople pick up a phone and call their customers. 

Here are three situations where salespeople should be using the phone: